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Trust or Bust: Building Trust with Residents

Active listening and keeping promises are two things that help residents achieve self sufficiency because residents confide in their support team so everyone can work together.

On Tuesday June 21, Jasmine Eaddy and her team presented “Trust or Bust: Building Trust with Residents” at State College, PA conference for Pennsylvania Housing Finance Agency’s 2011 Housing Services Conference. 67 executive directors, housing specialists and social workers learned behavior traits needed in the support team in order to build trust with residents.

Learn more by downloading the presentation below.

icon Trust or Bust: Building Trust with Residents (671.7 kB)